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Energy savings up to 50% based on 10 SEER.
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All functional parts are covered by a 10-Year Parts Limited Guarantee*. For a full description applicable to this product, please review the product warranty by clicking on the links below.
*See details form for full guarantee disclosure.
Ecoer Inc. provides a 10 year limited warranty on internal functional parts* for all Ecoer equipment, as long as it is a qualifying matched system, and it is registered by a certified Ecoer dealer within 90 days of purchase. Otherwise, it will receive a 5-year limited warranty. This is on the equipment is attached to the equipment and the address of the location they are installed at and are transferable for up to the 10 years.
With this you will gain peace-of-mind knowing that you will receive replacement parts FREE of charge for up-to 10 years. This standard offering covers all components included in all Ecoer heat pump system at the time of manufacture. The 10-year limited warranty is in affect from the time of install.
*Terms vary depending on which Ecoer product you own. Consult the documents that arrived with your product for more details. Product must be registered and compliant with all conditions to be eligible.
You will gain peace-of-mind knowing that you will receive replacement parts free of charge for up to 10 years. This standard offering covers all components included in the heat pump system at the time of manufacture. Now with the partnership of Premier Comfort the agreement includes monitoring, parts, and labor. See more at: Premier Comfort.
Announcing Premier Comfort, Up to 10 Year Warranty
Contractor must call Technical Support Number 1-855-598-4093 or email@example.com while at the jobsite to determine issue. They will be able to help determine issue from by using the IoT Gateway data. If deemed a warranty claim, you will receive an RMA to give to your distributor.
Distributor should log onto Ecoer website www.ecoer.com and select Claim at the top of the site. Fill out Dealer/Contractor and Homeowner information and follow the prompts to submit. Please provide the RMA that the contractor received from Technical Support to process the claim.
For most warranty claims involving specified parts (ie. PC Board, Motors, Compressor, Coils, TXV), the part must be brought back to the distributor you purchased the Ecoer unit from. Distributors must send part back to Ecoer Inc. for testing and full credit.
Note: The serial number corresponding to the part must be filled in
Refer the parts list to obtain part number
Please OK to Submit your application. You will not be allowed to make changes after submitting.
Press Cancel to return to the application.
The homeowner agrees to purchase from a Certified Ecoer Dealer, the (ESSS) Monitoring Service for the period of time selected below. This (ESSS) Monitoring Service is a paid subscription and use AT&T 4G LTE cellular data to send their system information to the cloud-based platform for monitoring by Ecoer Inc. and your selected Certified Ecoer Dealer. By signing this agreement, the homeowner gives the rights to Ecoer and their selected Certified Ecoer Dealer the ability to monitor their hvac system(s). This agreement will extend the monitoring, (that was included in the promotional period of time), when the Ecoer system was originally purchased from the factory. The homeowner has a right to disconnect the monitoring service at any time but will lose the capability of the monitoring service by their selected Certified Ecoer Dealer.
The homeowner has the ability at any time to change the selected Certified Ecoer Dealer, but they must contact Ecoer Inc., directly at firstname.lastname@example.org to do so. At the end of your selected monitoring service agreement, you will receive an email stating that your service needs to be renewed. Please contact your selected Certified Ecoer Dealer to extend your ESSS Monitoring Service.
ESSS Monitoring Service Yearly Subscription:
7 Years ($599)
The (ESSS) Monitoring Service Agreement prices are provided by your selected Certified Ecoer Dealer and is paid to Ecoer Inc., which setups and handles the monitoring service.
By signing this agreement, you authorize your selected Certified Ecoer Dealer and Ecoer Inc. to charge you for the subscription to (ESSS) for the time period selected above.
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