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Guidelines to Subscribe To The

ECOER IoT SMART GATEWAY

CONTACT US

Outstanding Limited 10-YEAR Protected Warranty

All functional parts are covered by a 10-Year Parts Limited Warranty. For a full description of all warranties applicable to this product, please review the product warranty by clicking on the link.

Making your home Green & Smart

Ecoer Smart Service System (ESSS)

ESSS provides automatic alerts when

  • Refrigerant level is too high / low or if there is a leak
  • Filter requires cleaning or replacement
  • System or component failure

ESSS provides real time/ historic data on

  • Cooling / heating capacity
  • System status (pressure, temperature)
  • System faults

ESSS recommends solutions for

  • Each potential fault encountered by the user
  • Components / Parts preperation
  • Customer’s home efficiency improvement

Guidelines to Subscribe to the

ECOER IoT SMART GATEWAY

What ESSS (Ecoer Smart Service) bring to our customer:

Get alerted and stay comfortable.

Step 1: Select Your Plan Out of the Following 3 Options

1 Year: $120 ESSM001Y- (Total of 1 year additional monitoring and 1 year IoT Gateway Warranty)

7 Years: $650 ESSM007Y- (Total of 7 years additional monitoring and 7 years IoT Gateway Warranty)
Ecoer offers first 3 years monitoring service for free.


Step 2: Get Your IoT Gateway Serial Number (SN) Ready

Write down the number or take photo of the IoT Gateway from the outdoor unit, or ask your contractor.

Step 3: Purchase Your Plan

Send your plan and IoT series Number to sales@ecoer.com. Our sales team will send an email to verify the purchase and send a credit card payment link to you.

Step 4: Confirmation

You’ll receive a confirmation number via email. It will serve as evidence of your purchase.

Prices subject to change. All rights reserved by Ecoer Inc.

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